Avenue Medical Centre Brantford  
   
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Flu shot clinics are complete for 2023-2024 season and will restart in November 2024.

Medeo Communication:

Our health records provider uses Medeo Health as a secure means of communication with our patients. When your doctor sends a message via Medeo you will get a notice with your doctor’s name that says they have sent you a message. There will be a link to “View Secure Message” linking you to https://patient.medeohealth.com thread.

With many scams out there, we understand and encourage patients to be concerned when clicking a link. If you have used Medeo before, we encourage patients that are unsure of the link to go to their Medeo Health login page directly or to use their Mobile App to check for the message. If you have not used Medeo Health before and have not discussed it with your doctor, please call the office to verify. Our team can let you know if the doctor or their staff sent you a message.

Online appointment booking:

Remember if you are experiencing a life threatening emergency please call 911 or go to your nearest emergency room. Online appointment booking is not appropriate for emergencies.

Registered patients can book appointments with their family physician online. We do not accept new patients through online booking. You can access online appointment booking by clicking the BOOK NOW link on our site. Patients who already use Medeo will be able to login to book an appointment and to see updates on their appointment requests. Please note, your account will only show appointments that you booked online.

Online appointments will be reviewed within 24 business hours (Monday to Friday) of being submitted. You must book with your family physician; you cannot book with another physician in our clinic. When booking, review all appointment options to ensure you are picking the most appropriate one for your circumstances. Lastly, please provide accurate detail for your appointment to ensure we have enough time and resources for your visit.

Children or elderly patients? Their accounts can be managed by a parent/guardian or family member. They need their own account either with their own email or an alias. Please see Medeo Dependant Booking for information on setting up dependant accounts.

Please know appointments will not be accepted if:

  • you book with a doctor other than your own
  • you book the wrong appointment type to get a sooner appointment
  • you book an appointment requesting virtual care

In these cases, your request will be declined and you will have to book again

Do not worry, we know this process is new; by providing detail in your appointment request, staff will be able to ensure your appointment is appropriately booked. If your appointment needs an adjustment we will call you to better schedule it. i.e. you booked a general appointment by mistake instead of a well child visit.

Note: In order to ensure fair access for our patients, we are currently not offering same day appointments online. Please continue to call the office for a same day appointments. If you are not clear on what type of appointment you should book, you can ask our staff when you call or when you are in.

COVID-19 Vaccine:

COVID-19 vaccines continue to be administered through the Brant County Health Unit (BCHU) clinics or pharmacies. We do not have COVID-19 vaccines.

Registration is required for Health Unit Clinics please visit their site to book: Book Appointment

Virtual Care:

In person appointments are preferred by the physicians to expedite your healthcare. You may have the option of a phone or video appointment but staff will let you know when you book if you can do virtual. Our receptionists are aware of our physicians’ options for virtual care. Virtual care cannot be booked via online appointment booking.

Dr. Marta-Cybulsky - Obstetrics and Gynecology

We are pleased to announce the addition of Dr. Marta Cybulsky to the Obstetrics and Gynecology group at Avenue Medical Centre effective April 1, 2024. She will be accepting prenatal and gynecology patient referrals particularly those with fibroids, pelvic organ prolapse and urinary incontinence. She will start her office in April but is accepting referrals to see in April as of February 5, 2024.

Dr. Rizk:

Dr. Rizk is leaving his practice at the Avenue Medical Centre and as a member of the Brant FHO as of March 31, 2024. There is no replacement available for his practice. His patients will have access to care with him and in the After Hours Clinic up to March 31st.

He has provided his patients the option of continuing care with him at his Burlington location. Patients will receive information on this option in their email or mailed letter. If you are his patient and have not received an email or letter by January 24th please call the office to ensure your contact information is up to date to receive the notice.

The other physicians at Avenue Medical Centre are working at capacity and do not have room to take on his patients. We are not accepting wait list requests. We realize there are many patients left without a doctor due to his departure, some who have been with physicians here for many years. We are sorry to see you go and wish you well in the future. There is a critical shortage of family physicians throughout Ontario and we encourage patients to write to or call the Brant MPP, Will Bouma to communicate your concerns regarding this shortage. His office can be reached at: will.bouma@pc.ola.org or 519-759-0361.

Dr. Singh:

I am happy to announce that I will be taking a six month paternity leave from Avenue Medical Centre, starting April 1st until September 30th, 2024.

I have arranged for Dr. Yashoda Valliere to cover the practice for the duration of my leave. She completed her Family Medicine training at McMaster University. She has covered other practices as a locum within the Hamilton/Brantford area including working at our clinic over the past two years for other physicians. I am confident you will be in good hands! Please note her schedule will be slightly different and she will be in office Mondays and Thursdays.

Family Doctor Wait List

We currently do not have any doctors taking new patients, we are not accepting wait list requests.

Anyone who filled out forms previously will need to complete a new request at such time as when we open a wait list again.

Fragrance Free Environment

Perfumes, colognes, after-shave lotions and scented hand and body lotions can be an irritant to patients and staff.

Therefore, staff and visitors are asked not to use scented products.

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