Flu shot clinics 2023:

Flu shot clinics are starting in November. You may call to book but we also have an option to book online this year. Please use the Book Now Link below or login to your Medeo account.

In order to make it easier for families to book the same appointment time we will allow you to book multiple people in one appointment slot by adding their full names to your reason for visit. We will create appointments for each of you on our end if you put in the request. Please review your confirmation in Medeo to ensure your time booked and the number of people confirmed.

Online appointment booking:

Remember if you are experiencing a life threatening emergency please call 911 or go to your nearest emergency room. Online appointment booking is not appropriate for emergencies.

Registered patients can book appointments with their family physician online. We do not accept new patients through online booking. You can access online appointment booking by clicking the BOOK NOW link on our site. Patients who already use Medeo will be able to login to book an appointment and to see updates on their appointment requests. Please note, your account will only show appointments that you booked online.

Online appointments will be reviewed within 24 business hours (Monday to Friday) of being submitted. You must book with your family physician; you cannot book with another physician in our clinic. When booking, review all appointment options to ensure you are picking the most appropriate one for your circumstances. Lastly, please provide accurate detail for your appointment to ensure we have enough time and resources for your visit.

Children or elderly patients? Their accounts can be managed by a parent/guardian or family member. They need their own account either with their own email or an alias. Please see Medeo Dependant Booking for information on setting up dependant accounts.

Please know appointments will not be accepted if:

• you book with a doctor other than your own
• you book the wrong appointment type to get a sooner appointment
• you book an appointment requesting virtual care
• In these cases, your request will be declined and you will have to book again

Do not worry, we know this process is new; by providing detail in your appointment request, staff will be able to ensure your appointment is appropriately booked. If your appointment needs an adjustment we will call you to better schedule it. i.e. you booked a general appointment by mistake instead of a well child visit.

Note: In order to ensure fair access for our patients, we are currently not offering same day appointments online. Please continue to call the office for a same day appointments. If you are not clear on what type of appointment you should book, you can ask our staff when you call or when you are in.

COVID-19 Vaccine:

COVID-19 vaccines continue to be administered through the Brant County Health Unit (BCHU) clinics or pharmacies. We do not have COVID-19 vaccines.

Registration is required for Health Unit Clinics please visit their site to book: Book Appointment

Virtual Care:

In person appointments are preferred by the physicians to expedite your healthcare. You may have the option of a phone or video appointment but staff will let you know when you book if you can do virtual. Our receptionists are aware of our physicians’ options for virtual care. Virtual care cannot be booked via online appointment booking.

Dr. Bharti

There has been no progress in finding a physician to care for Dr. Bharti’s patients as she departs. This unfortunately means there is no continuing option for care at Avenue Medical Centre for her patients both full time and in the After Hours Clinic. Patients are encouraged to look for a physician elsewhere. Please know that our other physicians do not have space to take on more patients within their practices.

Family Doctor Wait List

We currently do not have any doctors taking new patients. Anyone who filled out forms previously will need to complete a new request at such time as when we start taking patients in the future.

Fragrance Free Environment

Perfumes, colognes, after-shave lotions and scented hand and body lotions can be an irritant to patients and staff.

Therefore, staff and visitors are asked not to use scented products.