Flu-shots:

Our first flu shots have arrived and our flu shot clinics are available starting in November. Please look online or call in to book. We will be adding more clinics as the current ones fill up.
Online Booking Flu Shot? Please select FLU SHOT CLINIC as the provider and book an appointment for yourself. You can add family members to the same appointment by adding their names in the reason field. This is the only time you can book online for someone else under your account.

Medeo Communication:

Our health records provider uses Medeo Health as a secure means of communication with our patients. When your doctor sends a message via Medeo you will get a notice with your doctor’s name that says they have sent you a message. There will be a link to “View Secure Message” linking you to https://patient.medeohealth.com thread.

With many scams out there, we understand and encourage patients to be concerned when clicking a link. If you have used Medeo before, we encourage patients that are unsure of the link to go to their Medeo Health login page directly or to use their Mobile App to check for the message. If you have not used Medeo Health before and have not discussed it with your doctor, please call the office to verify. Our team can let you know if the doctor or their staff sent you a message.

Online appointment booking:

Remember if you are experiencing a life threatening emergency please call 911 or go to your nearest emergency room. Online appointment booking is not appropriate for emergencies.

Registered patients can book appointments with their family physician online. We do not accept new patients through online booking. You can access online appointment booking by clicking the BOOK NOW link on our site. Patients who already use Medeo will be able to login to book an appointment and to see updates on their appointment requests. Please note, your account will only show appointments that you booked online.

Online appointments will be reviewed within 24 business hours (Monday to Friday) of being submitted. You must book with your family physician; you cannot book with another physician in our clinic. When booking, review all appointment options to ensure you are picking the most appropriate one for your circumstances. Lastly, please provide accurate detail for your appointment to ensure we have enough time and resources for your visit.

Children or elderly patients? Their accounts can be managed by a parent/guardian or family member. They need their own account either with their own email or an alias. Please see Medeo Dependant Booking for information on setting up dependant accounts.

Please know appointments will not be accepted if:

• you book with a doctor other than your own
• you book the wrong appointment type to get a sooner appointment
• you book an appointment requesting virtual care

In these cases, your request will be declined and you will have to book again

Do not worry, we know this process is new; by providing detail in your appointment request, staff will be able to ensure your appointment is appropriately booked. If your appointment needs an adjustment we will call you to better schedule it. i.e. you booked a general appointment by mistake instead of a well child visit.

Note: In order to ensure fair access for our patients, we are currently not offering same day appointments online. Please continue to call the office for a same day appointments. If you are not clear on what type of appointment you should book, you can ask our staff when you call or when you are in.

Dr. Marta-Cybulsky - Obstetrics and Gynecology

Dr. Cybulsky will be off from October 1st – February 3rd on maternity leave. Patients who have already seen Dr. Cybulsky will continue their care. New urgent and prenatal referrals will not be taken during her leave.

Dr. Thompson:

Dr. Thompson has officially retired after over 38 years at Avenue Medical Centre. He will be missed by all staff and patients. We wish him a happy retirement with his family.

Dr. McNamara is here full time and will have a locum assisting her later in October. As before, staff will confirm who your appointment is with. We will update the notices in our online booking to let you know who is working what days when booking online.

Family Doctor Wait List

We currently do not have any doctors taking new patients, we are not accepting wait list requests.

Anyone who filled out forms previously will need to complete a new request at such time as when we open a wait list again.

Fragrance Free Environment

Perfumes, colognes, after-shave lotions and scented hand and body lotions can be an irritant to patients and staff.

Therefore, staff and visitors are asked not to use scented products.